Launch requirement: This operational template should be reviewed by qualified counsel for the organization’s legal entity, states of operation, tax status, insurance, and payment practices before accepting live members.
Membership cancellation
Cancellation stops future renewals at the end of the applicable paid period unless applicable law or a written exception requires otherwise.
Refund requests
State the approved refund window, exclusions, annual-plan treatment, event refund deadlines, sponsor contract terms, processing-fee treatment, and method of request before launch.
Chargebacks
Members should contact support before initiating a chargeback so legitimate billing questions can be reviewed and corrected.